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Webinars

Learn more about myTEM with our monthly online webinars

Upcoming Webinars

Unfortunately due to these COVID-19 restricted times, we are unable to run webinars for the remainder of the year. We apologies for this inconvenience. We look forward to returning to our webinar series in 2021.

Webinar Archive

Using the Claims Module – 19/8/2020

Using the Claims Module – 19/8/2020

The Claims Module can save you a lot of time in collating, batching and processing claims. Coupled with the WorkFlow module, you can easily have the claim matched up with future credits that come in subsequent months. See how easy it is to raise claims and track them...

Batching Monthly Reports – 15/7/2020

Batching Monthly Reports – 15/7/2020

Monthly Batch Reports are a powerful tool and can save admins a lot of time. In this entry-level session, we walk through setting up, executing and monitoring Monthly Batch Reports - 45 minutes This event has passed - registrations are no longer available

Understanding User Security – 17/6/2020

Understanding User Security – 17/6/2020

The user security model in myTEM is complex due to its features, but rather simple in terms of administration. This webinar will walk-through the various components of the security model and how to efficiently manage it - 60 minutes This event has passed -...

Bill Validation – Part 2 – 15/4/2020

Bill Validation – Part 2 – 15/4/2020

The Bill Validation module is clearly the most complex module in the system. Part two builds on the lessons from part 1 and goes into depth with setting up templates for easy maintenance and overrides for edge cases - 45 minutes This event has passed - registrations...

Bill Validation – Part 1 – 18/3/2020

Bill Validation – Part 1 – 18/3/2020

The Bill Validation module is clearly the most complex module in the system. The calculations and algorithms are intricate in that we reverse engineer carrier billing. In this two-part series, you will learn how the module is design to work and how to setup working...

Asset Management 101 – 19/2/2020

Asset Management 101 – 19/2/2020

The Asset Management module makes looking after mobile handsets and PABXs a snap. Learn the fundamentals of setting up hardware categories and the key aspects of this module in this mini webinar - 45 minutes This event has passed - registrations are no longer...

Need Something More?

If you feel you and your team need more focused, onsite training, please contact us to arrange a suitable day.